Lufthansa เปิดรับ Service Center Agent ด่วน!
Lufthansa Services (Thailand) เปิดรับสมัครตำแหน่ง Service Center Agent ทำงานที่ตึก Q-House อโศก รายละเอียดดังนี้
Responsibilities
- Customer Service in Irregularity situation, complete all ticketing functions and perform check-in activities on remote base for Lufthansa Group
- Notify passengers and agents via email, phone, text message related to ticketing and check-in transactions and offer alternative solutions in case of irregularity situations
- Accomplish reservations, services, and sales of Lufthansa Group products and its cooperation partners
- Provide expert customer service, including check-in and assistance to premium customers
- Ensure all services are provided in accordance with Lufthansa Group quality standards including safety and security procedures, company guidelines and regulatory requirements
- Project a professional and congenial appearance for daily interaction with customers and customer service team members
- Manage administrative tasks including accounting, filing, statistics
- Keep up-to-date with product information and daily news
- Participate in team meetings and other duties as assigned
- Coach co-workers
- Other duties or special assignments as assigned or required (e.g. web check-in assistance)
Qualification
- Male or Female
- Thai Nationality
- University degree
- Up to 28 years of age
- Strong communication skill in English (TOEIC 650) Good command of the third language (e.g. German, Mandarin) is advantageous
- Relevant experience in ticket sales
- Good perception and adaptability
- Intercultural competence
- Good PC user know-how
- Eye on detail related to cost awareness
- The ability for shift work; early mornings, late nights, weekends and holidays.
Document
- Resume
- Recent Photographs
- Copy of Transcript and Education Certificate
- Copy of TOEIC Certificate, taken within 1 year
- Copy of Thai ID Card
- Copy of Military discharge letter. (If any)
We offer attractive company benefits and bonus packages, career development, and opportunity to work at our Business Service Center at Q-House Asoke, Sukhumvit
Please apply via email and attach supporting document to
[email protected]
Please mention in subject line as “Application for Service Center Agent Position – Your Name”
*** No Walk-in ***
มาเติมความรู้เรื่องการขนส่งสินค้าทางอากาศกัน รายละเอียดทั้งหมด คลิกที่รูปได้เลย
