Thai AirAsia ดอนเมือง เปิดรับสมัคร Guest Services Assistant

สายการบิน Thai AirAsia เปิดรับสมัครตำแหน่ง Guest Services Assistant ทำงานที่สนามบินดอนเมือง

The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
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Responsibilities

  • Documentation check: passport checking (International) and I.D. matching (Domestic), reservation checking from the system, and issuing a boarding pass.
  • Tagging luggage and carry-on inspection referred to Teams & Conditions.
  • Boarding guests to the aircraft.
  • Deplaning guests from the aircraft.
  • Providing assistance to guests if any special needs: wheelchair, NTL, etc.
  • Responsible for ensuring Guest Service operations are conducted in accordance with applicable regulations, and in compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia.
  • Handle documents: GD, crew sign, collecting departure and arrival immigration card.

Qualifications

  • Bachelor’s Degree in any filed with customer service or ground service experience
  • Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous
  • Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment 
  • Proficient in oral and written English and Thai or local language where staff is located
  • Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous
  • Able to work on shift with flexible hours

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