Thai Vietjet เปิดรับ Call Center (Support Team) ขอ TOEIC 550+

งานสายการบิน มาใหม่ สายการบิน Thai Vietjet เปิดรับสมัครพนักงานตำแหน่ง Call Center (Support Team) ขอ TOEIC 550 คะแนนขึ้นไป

Role and Responsibilities

  • Reply publication email from passenger within the service level agreement (SLA)
  • Solve cases using negotiation skill and guideline from supervisor
  • Consult and investigate passengers’ issues with related department
  • Response for communicate with passengers via other channels such as phone call and walk in with professionally skill
  • Submit the weekly report and monthly report as per assigned
  • Follow up with customer and ensure their issues are resolved
  • Handle complex & complaint cases as a first touch point and escalate to Supervisor if necessary

Qualifications

  • Bachelor’s Degree in any related field (Fresh graduate are welcome)
  • Male or Female
  • 550 of TOEIG score within 2 years from date of testing
  • Local laws and Regulation in airline business
  • Negotiation skill in handling challenging customers and good problem-solving skills
  • Excellent communicators in written and oral
  • Customer orientation & ability to adapt/respond to different types of characters
  • Stress tolerance and able to act under stressful circumstances

Interested candidates are invited to apply by submitting your CV and copy of the TOEIC certificate to [email protected] (ระบุว่า สมัครตำแหน่ง Call Center Officer (Support Team))

งานสายการบิน มาใหม่ สายการบิน Thai Vietjet เปิดรับสมัครพนักงานตำแหน่ง Call Center (Support Team) ขอ TOEIC 550 คะแนนขึ้นไป

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