Thai Vietjet เปิดรับ Ground Operations Supervisor ที่สุวรรณภูมิ
งานสายการบิน มาใหม่ สายการบิน Thai Vietjet เปิดรับสมัครพนักงานตำแหน่ง Ground Operations Supervisor ทำงานที่สนามบินสุวรรณภูมิ
- Be able to work in Suvarnabhumi Airport (BKK)
- Monitor the performance of daily shift duty officers to maintain and develop services at the station
- Ensure that all relevant investigation reports and complaints are on time
- Ensure monitoring of staff performance
- Monitor OTP to ensure flight departure on time
- Update staff on the latest ancillary product and push to sell
- Conduct walkaround checks to ensure smooth operations in all areas
- Support staff on passenger complaint
- Solve and provide correct information to the passenger
- Conduct training and show a good example to the staff
- Ensure staff have teamwork and communicate well
- Passenger handling and crisis management (Flight delays, cancellations)
- Monitor staff or ground handling staff performance and ensure following KPI
- Makes recommendations to improve service levels
- Other assignments from the direct Manager
- Bachelor‘s Degree related to the position.
- At least 2-3 years of working experience in the aviation industry
- Proven knowledge of Ground Operations and or Customer Services
- Background in airline operations is a plus
- Relevant certifications in ground operations
