Thai Vietjet เปิดรับ Ground Operations Supervisor ที่สุวรรณภูมิ
สายการบิน Thai Vietjet เปิดรับสมัครตำแหน่ง Ground Operations Supervisor วุฒิ ป.ตรี ประสบการณ์งานการบินอย่างน้อย 2-3 ปี ทำงานที่สนามบินสุวรรณภูมิ
- Monitor performance of daily shift duty officers to maintenance and develop services at the station
- Ensure to submit all relevant investigation report and complaint on time
- Ensure monitoring staff performance
- Monitor OTP to ensure flight departure on time
- Update staff on latest ancillary product and push to sell
- Conduct walkaround checks to ensure smooth operations at all areas
- Support staff on passenger complaint
- Solve and provide correct information to passenger
- Conduct training and show good example to the staff
- Ensure staff have teamwork and communicate well
- Passenger handling and crisis management (Flight delays, cancellations)
- Monitor staff or ground handling staff performance and ensure follow KPI
- Makes recommendation to improve service levels
- Bachelor‘s Degree related to the position.
- At least 2-3 years working experience in the Aviation Industry
- Proven knowledge in Ground Operations and or Customer Services
- Background in airline operations
- Relevant certifications in ground operations
