AirAsia X เปิดรับ Guest Services Officer ที่สนามบินคันไซ Osaka

งานสายการบิน มาใหม่ สายการบิน AirAsia X เปิดรับสมัครตำแหน่ง Guest Services Officer ทำงานที่สนามบินคันไซ เมือง Osaka

The Guest Service Officer shall maintain the highest level of safety, security, and service standards for ground operations.

The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.

Responsibilities

To ensure smooth daily operations by Guest Services at the Check-in counter, Gate Management, and Arrival Hall and also to prepare daily operations reports.
Ensure that staff is properly planned before the start of operation by updating staff on any information, briefing, and de-briefing, assigning staff to their designated area, and that all tools are sufficient and in order.
Ensure the check-in counter is open 4 hours before departure time.
Ensure all systems run i.e. conveyer, BHS, Tubs, and FIDS before opening counter
To monitor staff movement, and discipline and to report to the superior for further action.
To react if any delay occurs and to inform Supervisor on duty to take necessary action.
Ensure all SOP is being implemented according to GOM.
Comply with Airline Standards, Safety performance, the applicable law, and procedures in all locations where operations are conducted.

Qualifications

Possess personal traits: friendly, mature, humble, honest, and meticulous; self-starter; able to perform under pressure in a challenging environment.
Proficient in oral and written English or the local language where the staff is located.
Ability to maintain high confidentiality, tactful, and discretion when dealing with people.
Possess good interpersonal and communication skills.
Able to work on shift.