Saudia Airlines เปิดรับ Airport Customer Services Representative
งานสายการบิน มาใหม่ สายการบิน Saudia Airlines เปิดรับสมัครตำแหน่ง Airport Customer Services Representative ทำงานที่สนามบินสุวรรณภูมิ
Specific Accountabilities Include
- Ensuring that passenger and aircraft handling practices conform to the safety and security standards
- Ensuring that all SV aircraft handling standards are met on a shift basis
- Controlling GHA manpower on the shift, in order to optimize utilization and maintain staff morale and discipline
- Ensuring proper allocation of manpower and resources in the airport operations
- Completing checks to ensure adequate standards are maintained
- Resolving customer problems and complaints while on duty and working with all departments including Guests Relations to provide resolutions for complaint handling
- Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure
- Reporting flight activities and events and reports to Airport Station Manager on a daily basis.
The successful candidate will have the following qualifications and skills:
- Right to live and work in Thailand.
- Relevant experience in an airline or reputed Ground Handling Operations at the supervisory or Lead Agent level.
- Overall knowledge of airport functions within passenger and baggage handling weight and balance and dangerous goods regulations.
- Excellent customer focus and service delivery
- Good ramp operation experience and knowledge.
- Strong background in Airport or GHA Operations
- Good understanding of Conditions of Carriage, International Civil Aviation Safety, and Security Procedures in accordance with ICAO and IATA.
- The ability to speak English fluently, speak Arabic is a plus.
To apply for the position of Airport Customer Services Representative at Saudia Airlines in Bangkok, Thailand, please send your CV to email [email protected] Deadline 30 Jul 2023.
