DHL รับสมัคร Operations Support

งานขนส่งสินค้าทางอากาศ Logistics เปิดใหม่ บริษัท DHL Express International (Thailand) เปิดรับสมัคร Operations Support Agent

Job Highlights
- Based at Suvanabumi Airport.
- The most International Company.
- Great Place to Work - 1st Best in the world.

Job Descriptions

  • Provide accurate and analytical performance/incident reports to enhance performance quality.
  • Communicate with the service provider to get information on flight and shipment details
  • Work with airlines to implement outbound and inbound service enhancements.
  • Create airlines documents e.g. MAWB, MAFS, inbound/outbound Cargo Transfer
  • Manage abandoned shipment to TMO
  • Obtain customer exception requests. Obtain airline MAWB information.
  • Handling of non-conforming shipments e.g. DG, damage, found shipment, missed code, and RTO
  • Updating of shipment/flight status files; Cutting of flight MAWB;
  • Maintaining pre-printed HUID labels with profile;
  • Conduct/Coordinate warehouse searches generated by network trace requests;
  • Provide CIA imaging on specific requests;
  • Printing of airline manifest for cargo lodgement;
  • Provide shipment manifest and movement alerts
  • Support in general ops paperwork and administration requirements.
  • Manage shipment in HIC
  • Verify physical shipments against the shipment manifest
  • Search for original paper works attached in shipments when the network requires
  • Manage and control network supplies
  • Alert and provide feedback to Operations when discrepancies found
  • Generate internal reports e.g. daily parent HUID, movement closing time
  • Update damaged/lost-content shipment in SID
  • Provide airline documents for cargo transfer
  • Manage abandoned shipment to TMO
  • Timely and accurate response to requirements from Network conveyed through GEMA
  • Provide instructions to Ops should there be a request from origin or destination station on exception handling, such as RTO, Service Change
  • Support Operations as assigned

 Qualifications and Requirements

  • Year experience, preferably within the airline, transportation, or logistics industry.
  • Bachelor’s degree in related fields – logistics, cargo management
  • Good communication skills (English), spoken and written
  • Able to work in shift
  • Good convincing skills
  • Detail and result oriented
  • Willing to work under pressure and changes
  • Good analytical skills, problem-solving, and decision making
  • Good planning and organizing skills and Multi-tasking
  • Good interpersonal skills
  • Enthusiastic
  • Software skills (Word, Excel, PowerPoint, etc.)


The NX Master!