DHL รับสมัคร Operations Support

September 25, 2022September 25, 2022 NX Air Cargo, cargo, dhl, Logistics, operations support agent

งานขนส่งสินค้าทางอากาศ Logistics เปิดใหม่ บริษัท DHL Express International (Thailand) เปิดรับสมัคร Operations Support Agent

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Job Highlights
- Based at Suvanabumi Airport.
- The most International Company.
- Great Place to Work - 1st Best in the world.

Job Descriptions

Provide accurate and analytical performance/incident reports to enhance performance quality.
Communicate with the service provider to get information on flight and shipment details
Work with airlines to implement outbound and inbound service enhancements.
Create airlines documents e.g. MAWB, MAFS, inbound/outbound Cargo Transfer
Manage abandoned shipment to TMO
Obtain customer exception requests. Obtain airline MAWB information.
Handling of non-conforming shipments e.g. DG, damage, found shipment, missed code, and RTO
Updating of shipment/flight status files; Cutting of flight MAWB;
Maintaining pre-printed HUID labels with profile;
Conduct/Coordinate warehouse searches generated by network trace requests;
Provide CIA imaging on specific requests;
Printing of airline manifest for cargo lodgement;
Provide shipment manifest and movement alerts
Support in general ops paperwork and administration requirements.
Manage shipment in HIC
Verify physical shipments against the shipment manifest
Search for original paper works attached in shipments when the network requires
Manage and control network supplies
Alert and provide feedback to Operations when discrepancies found
Generate internal reports e.g. daily parent HUID, movement closing time
Update damaged/lost-content shipment in SID
Provide airline documents for cargo transfer
Manage abandoned shipment to TMO
Timely and accurate response to requirements from Network conveyed through GEMA
Provide instructions to Ops should there be a request from origin or destination station on exception handling, such as RTO, Service Change
Support Operations as assigned

Qualifications and Requirements

Year experience, preferably within the airline, transportation, or logistics industry.
Bachelor’s degree in related fields – logistics, cargo management
Good communication skills (English), spoken and written
Able to work in shift
Good convincing skills
Detail and result oriented
Willing to work under pressure and changes
Good analytical skills, problem-solving, and decision making
Good planning and organizing skills and Multi-tasking
Good interpersonal skills
Enthusiastic
Software skills (Word, Excel, PowerPoint, etc.)