The NX Chapter

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Lufthansa เปิดรับ Remote Business Center Agent ขอ TOEIC 650+

Lufthansa Services (Thailand) เปิดรับสมัครพนักงานตำแหน่ง Remote Business Center Agent ขอคะแนน TOEIC 650 คะแนนขึ้นไป

Job Scope

  • Provide excellent customer service in irregular situations, handling all ticketing and check-in functions on a remote basis. (Work at our Business Service Center, at Q-House Asoke)


  • Rebooking and Reissue Processing
  • Handling excess baggage charges and all other charges
  • Notify passengers/agents via email, phone, text message
  • Offer customer/agent alternative solutions
  • Reservations, service, and sales of LHG products and its cooperation partners
  • Ensure all passenger services are provided within Lufthansa Group quality standards
  • Follow required safety and security procedures in accordance with all company guidelines and regulatory requirements
  • Project a professional and congenial personality for daily interaction with customers and customer service team members


  • Bachelor’s Degree
  • Fluent in English (TOEIC 650+)
  • German language is an advantage
  • Good perception and adaptability
  • Intercultural competence
  • Good PC user know-how
  • Ability for shift work; early mornings, late nights, weekends and holidays.

We offer attractive company benefits career development and the opportunity to work at our Business Service Center, at Q-House Asoke.

Please apply via email and attach supporting documents to [email protected]


The NX Master!