บริษัท Profreight International เปิดรับสมัครพนักงานตำแหน่ง Import Customer Service
- Effective and efficient execution of the operation of assigned shipments
- Timely obtain/transmit accurate shipping documents from/to customer and all concerned parties to complete an assigned task
- Provide the shipping document to the Preparing Entry staff to prepare the import entry and recheck for correctly/completely before passing it to the shipping staff
- Follow up on the shipments and advise status to customer
- Coordinate all necessary import documents
- Manage customs clearance according to Thai Custom Regulations
- Ensure that operations are carried out in accordance with Thai laws and company regulation
- Timely preparation of accurate and complete invoices including supporting document
- Do reports both of Company & Customer by completed detail or as per customer requirement
- Coordinate with all concerned parties if there is a problem with the shipments
- Ensure that customer’s complaint is dealt with promptly and effectively
- Fully understand the air import process flow and be proactively involved in looking for best practices to improve the operational process to be more effective, efficient, and productive.
- Ensure all customer’s standard operating procedures are followed and updated in the Standard Operating Procedures (SOP).Meet KPI standards, as per the company’s procedures/customs requirements.
- Education: Bachelor’s Degree in Air Cargo Management, Business, International Business, or related fields.
- 1-3 years experience in Air Freight (New graduates are
- Strong interpersonal & communication skills
- Computer skills: Word, Excel, PowerPoint, and internet
- Good command of English
- Accept shift working hour
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