Thai Vietjet เปิดรับ Call Center Officer (Support Team) ขอ TOEIC 550+
สายการบิน Thai Vietjet Air เปิดรับสมัครพนักงานตำแหน่ง Call Cente Officer (Support Team) ขอ TOEIC 550 คะแนนขึ้นไป

Responsibilities
- Reply publication email from passenger within the service level agreement (SLA)
- Solve cases using negotiation skills and guidelines from the supervisor
- Consult and investigate passengers’ issues with related department
- Response for communicating with passengers via other channels such as phone calls and walk-in with professional skill
- Submit the weekly report and monthly report as per assigned
- Follow up with customers and ensure their issues are resolved
- Handle complex & complaint cases as a first touch point and escalate to Supervisor if necessary

Qualifications
- Bachelor’s Degree in any related field (Fresh graduates are welcome)
- Male or Female
- 550 of TOEIC score within 2 years from the date of testing
- Local laws and Regulations in the airline business
- Negotiation skills in handling challenging customers and good problem-solving skills
- Excellent communicators in written and oral
- Customer orientation & ability to adapt/respond to different types of characters
- Stress tolerance and ability to act under stressful circumstances
สนับสนุน The Next Chapter ง่ายๆ ด้วยการสั่งซื้อสินค้าผ่านช่องทางด้านล่าง
Interested candidates are invited to apply by submitting your CV and copy of the TOEIC certificate to [email protected] (ระบุว่า สมัครตำแหน่ง Call Center Officer (Support Team))
For more information, please contact +6690-994-6261 (Cream – Suwanun Narapiromsuk, Call Center Executive | Department of Customer Service)
