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Thai AirAsia รับสมัคร Customer Support Officer

งานสายการบิน มาใหม่ Thai AirAsia เปิดรับสมัครตำแหน่ง Customer Support Officer

Job Description

  • Communicate with guests via telephone, e-mail, or regular mail, as required
  • Design the workflow and complaint-solving process
  • Coordinate with other AOCs to solve all issues within the standard timeline
  • Control the budget for compensation or credit shell/ Travel Voucher
  • Resolve issues regarding guest complaints and other matters
  • Obtain and evaluate all relevant information to handle inquiries or complaints from guest
  • Escalate issues to other relevant departments for resolution, where required, and served as liaison between guests and various departments
  • Follow up on customer interaction to ensure a diligent follow-up and fulfill promises made to customers


  • Bachelor’s Degree in any field
  • At least 1 year of experience in call center, customer services, or relevant.
  • Good communication in English both verbal and written
  • Proficient in computer literacy with G-suite knowledge
  • Having problem-solving skills with a service-minded
  • Working well in a team and under pressure atmosphere
  • Able to work as a shift rotation
  • New graduates are welcome to apply

For more information, please visit Thai AirAsia

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