รับสมัคร Quality Care ขอ TOEIC 500 ขึ้นไป

บริษัท True Touch เปิดรับสมัครพนักงาน Full-time ตำแหน่ง Quality Care (QA) English Skill Officer รายละเอียดดังนี้

Salary

  • Competitive base salary commensurate with experience
  • Competitive Benefit and compensation

Additional Salary

  • Performance Pay program

Location

  • Bangkok, Rama 9

Working day

  • 5 days/week

Qualification

  • Male-Female
  • 25-40 Years Old
  • Bachelor’s degree or higher in Human Resources Management, Computer Science, Statistics, Business Computer or other related fields

Requirements

  • Knowledged in Airline Business
  • Knowledged in coaching and feedbacking (knowledged in service quality management and basic knowledge service management of call center)
  • Knowledged in utilizing computer programs i.e. Microsoft Word, Excel, PowerPoint
  • Knowledged and understood in working process information to inspect in responsible project
  • Knowledged in planning and working management
  • Be good in personality, human relations, reliability, equality, assertiveness, confidence, reasonability, flexibility, and positive attitude toward service
  • TOEIC Score 500+
TOEIC Fast Track รุ่นที่ 3
มาอัพคะแนน TOEIC ให้สวยงามไปกับคอร์ส TOEIC Fast Track คลิกสมัครที่รูปได้เลย

Responsibilities

  • Inspect the service of the Customer Service Agent (CSA) according to the specified conditions and evaluate the results under company standards
  • Notify the result of improvement (Feedback) to related person according to the operating procedures defined
  • Evaluate the readiness of the Customer Service Agent (CSA) before working with a summary of the assessment results to related person
  • Coordinate with call center operation to find the solution of service quality
  • Participate in conducting call calibration with related agencies

Benefits

  • Social Security Fund (Thai SSO)
  • Workmen’s Compensation Fund
  • Health Insurance
  • Accident Insurance and Group Insurance
  • Other according to the term and conditions of the company
  • Strong emphasis on health, wellness, and work-life balance

Please send the resume to chanakarn_jun@truecorp.co.th (Chanakarn Juntana) or call 028585071

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