AirAsia เปิดรับ Digital Forwarding Senior Executive
งานสายการบิน มาใหม่ สายการบิน AirAsia เปิดรับสมัครตำแหน่ง Digital Forwarding Senior Executive
- Be the key liaison with customers and on-board them into our digital freight forwarding platform, this includes coaching them on how to conduct repeat orders on our digital platform
- Develop and maintain a good working relationship with our customers, this incl. regularly engaging and sharing our new products/solutions with them
- Manage the backend setup and registration process for customers, this incl. alerting relevant teams e.g.: finance, technology, pricing, operations, etc. on their onboarding and start date of operations
- Coordinate the execution of operations across multiple leading teams, this includes engaging the customers regularly with updates and ensuring all cross-functional teams are fully aware of the progress of delivery shipments
- Work closely with our team of internal customs officers, ensuring that customs declaration and documentation processes are executed accurately and in a timely manner
- Develop a deep understanding of the freight forwarding industry, understanding who the various key players are and what the key customs regulations, import/export duty rules, etc. are
- Manage the implementation of small to medium-scale rollouts; ensure engagement and clarity in communications across 1-2 functional groups e.g.: air operations, delivery operations, customs, technology teams
- Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
- Do what is needed to get things done, as they believe speed is more important than anything else to effect change
- Over communicate, particularly as they are all quite autonomous
- Take care of our staff, and treat them as they would want to be treated
- Are rigid on goals, but flexible on the details
- Possess KEK license/familiarity with the customs declaration process
- Excellent time management
- Strong interpersonal skills – confident in engaging customers
- Strong project management skills
- Naturally, technology inclined – comfortable navigating different technology applications
For more information, please visit AirAsia
