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Qatar Airways รับสมัคร Sales Operations Specialist

สายการบิน Qatar Airways เปิดรับสมัครตำแหน่ง Sales Operations Specialist ที่กรุงเทพ

Key Accountabilities

  • Develop Standard Operating Procedures (SoPs) for sales operations functions ensuring alignment to QR’s global sales/sales operations principles.
  • Manage the Sales Operations Function with responsibility for (but not limited to) Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration for the assigned region.
  • Develops and manages sales operations performance reports while ensuring timely communication to the stakeholders.
  • Ensures that policies and processes facilitate the overall department’s productivity and are aligned with other Qatar Airways policies.
  • Responsible for proactively solving issues raised by the team, without guidance from managers.
  • Establish the teams objectives and priorities to align with and support business objectives.
  • Regularly evaluate the teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
  • Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
  • Train and develop other employees, to ensure succession planning is in place.


  • Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience
  • Experience in any of these fields: reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis.
  • Exceptional knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general
  • Flexible and ability to work independently without guidance
  • Strong problem-solving capability, efficiency-oriented mindset and continuous improvement mindset.
  • Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.
  • Fluent in English. Preferably Airline Industry background
  • PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel).
  • Excellent relationship building and communication skills.
  • Good knowledge of commercial contracts and finance related processes (invoice flow, ERP, payment processes)

For more information, please visit Qatar Airways

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