Qatar Airways รับสมัคร Sales Operations Specialist

สายการบิน Qatar Airways เปิดรับสมัครตำแหน่ง Sales Operations Specialist ที่กรุงเทพ

Develop Standard Operating Procedures (SoPs) for sales operations functions ensuring alignment to QR’s global sales/sales operations principles.
Manage the Sales Operations Function with responsibility for (but not limited to) Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration for the assigned region.
Develops and manages sales operations performance reports while ensuring timely communication to the stakeholders.
Ensures that policies and processes facilitate the overall department’s productivity and are aligned with other Qatar Airways policies.
Responsible for proactively solving issues raised by the team, without guidance from managers.
Establish the teams objectives and priorities to align with and support business objectives.
Regularly evaluate the teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
Train and develop other employees, to ensure succession planning is in place.

Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience
Experience in any of these fields: reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis.
Exceptional knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general
Flexible and ability to work independently without guidance
Strong problem-solving capability, efficiency-oriented mindset and continuous improvement mindset.
Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.
Fluent in English. Preferably Airline Industry background
PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel).
Excellent relationship building and communication skills.
Good knowledge of commercial contracts and finance related processes (invoice flow, ERP, payment processes)

For more information, please visit Qatar Airways