Qatar Airways เปิดรับ Sales Operations Specialist
งานสายการบิน มาใหม่ สายการบิน Qatar Airways เปิดรับสมัครตำแหน่ง Sales Operations Specialist ที่กรุงเทพ
- Develop Standard Operating Procedures (SoPs) for sales operations functions ensuring alignment to QR’s global sales/sales operations principles.
- Manage the Sales Operations Function with responsibility for (but not limited to) Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration for the assigned region.
- Develops and manages sales operations performance reports while ensuring timely communication to the stakeholders.
- Ensures that policies and processes facilitate the overall department’s productivity and are aligned with other Qatar Airways policies.
- Responsible for proactively solving issues raised by the team, without guidance from managers.
- Establish the teams objectives and priorities to align with and support business objectives.
- Regularly evaluate the teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
- Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
- Train and develop other employees, to ensure succession planning is in place.
- Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience
- Experience in any of these fields: reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis.
- Exceptional knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general
- Flexible and ability to work independently without guidance
- Strong problem-solving capability, efficiency-oriented mindset and continuous improvement mindset.
- Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.
- Fluent in English. Preferably Airline Industry background
- PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel).
- Excellent relationship building and communication skills.
- Good knowledge of commercial contracts and finance related processes (invoice flow, ERP, payment processes).
For more information, please visit Qatar Airways
