Cathay Pacific รับสมัคร Cargo Sales Support Executive ปิดรับ 15 มีนาคม 67
สายการบิน Cathay Pacific เปิดรับสมัครตำแหน่ง Cargo Sales Support Executive สมัครได้ถึง 15 มีนาคม 2567
Revenue Generation
- Help to implement the Cargo Business Plan in alignment with local cargo strategies and specified Key Performance Indicators
- Assist the Cargo Manager(s) and coordinate with the Cargo Sales Officers to achieve revenue target and generate ancillary revenue by actively seeking support from customers
- Provide support to manage capacity to maximize flight revenue
Customer Services
- Coordinate with the outdoor sales team to provide customer-centric solutions to customers
- Answer customers’ inquiries and handle customers’ offline booking and e-booking requests in a timely and professional manner
- Manage the day-to-day relationship with stakeholders from all sales channels for revenue generation purposes
- Provide superb sales and customer service in all commercial customer touch points so as to drive premium selling rates and regular business
- Champion Cathay products and provide excellent and consistent product solutions to customers
Efficiency Improvement
- Support the Cargo Manager(s) to implement programmes on e-initiatives to drive penetration of e-bookings and other Agent Self-Service functions
- Any other reasonable task as requested
E&A
- Emergency and Accident and Crisis Response responsibilities as required
Academic Qualifications
- High school graduation
Knowledge, Skills, Training, and Experience
- Minimum of 2 years’ cargo or airline operations or indoor sales experience
- Prior customer service experience is an advantage
- Excellent communication skills
- Demonstrable customer service sense
- Ability to work independently
- Proficiency in the use of Microsoft Office Systems
- Knowledge of CHAMP Cargospot System is an advantage
For more information, please visit Cathay Pacific
